Background
#dundeestarslive Cross Check Clothing

GEOBLOCKING

Viewers within a 20 mile radius of Dundee are prohibited from purchasing our streams. We have the following information about your current location:-

COMPATIBILITY

We would not recommend streaming the game via anything other than a laptop/desktop PC as we cannot guarantee a decent stream on other devices such as tablets, mobile phones and Smart TV's. If you do attempt this then we suggest having a backup device to watch the game.

DOWNLOAD SPEED

We recommend a minimum download speed of 2Mbps. Test your download speed at www.speedtest.net

ORDERING

Simply click on the "Buy Now" button on the viewer page to purchase.

Buy Now

PAYMENT

We accept payments through PayPal. We also accept payments using most credit or debit cards. All card payments are processed through the PayPal system.

WATCHING

After completion of payment the stream should automatically be unlocked for viewing.

The live stream usually starts around 15 minutes prior to face off.

PASSWORD

After payment, if your device still requires a password to be entered you will see this window:

Password

Your password will be sent to the Inbox of the PayPal email address used while purchasing.

If you do not receive your password please also check your Junk or Spam mail folder.

If you cannot locate your password, use the 'PASSWORD' link above to request your password. We will only process password requests made through this facility. We do not use Twitter as a source for password requests.

In order to avoid missing any of the game, we suggest that you make sure you've got your code at least 15 minutes before face off as the webcast team will be busy after this time.

Do not attempt to stream to more than one device at a time.

PROBLEMS ?

If you are having problems viewing the stream, try the following:-

- In the event of buffering/freezing we recommend that you try refreshing your browser window (usually F5 or Cmd+R).

- Reboot your internet router.

- Clear your browser cache.

- Use an alternative browser.

- If you are using wifi, move closer to the router and check no other devices are using the bandwidth. We recommend using a wired connection if possible.

Unfortunately, we cannot deal with individual queries on the night. If you are still experiencing issues after following the above steps, consider using the refund option.

REFUND

If you are unhappy with your purchase you can submit a refund request by clicking on the 'REFUND' link above. We will only consider refunding requests made through this facility. We do not use Twitter as a source for refunds.

PUBLIC VIEWING

This webcast is for private home use only. Anyone wishing to show the webcast in a public place should contact dundeestarslive@gmail.com to arrange a public viewing rate.

EMAIL

dundeestarslive@gmail.com